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Welcom to Gentaur Biotech Products!

Privacy Policy

Ordering Information:

Our offices are open from 9AM to 6PM.
You can order by fax or by email at info@gentaur.com.

When ordering, please provide the billing and delivery addresses, your VAT number and a contact name.

Price:

All prices on our website are just for information and can be modified without any notification. These prices cannot be used directly for ordering. Price given by phone without written confirmation will not be applied. Our prices are quoted ex-VAT. Contact us to have the latest price.

Payment terms:

• Payment in 30 days NET. 
• Over this date an amount of 1.5 % / month will be added. All products remain property of Gentaur until entire payment of the invoice.
• For dry ice we charge 25 €.
• Prices are subject to change without notice.
• We accept payment by credit card or by bank transfer.

Shipping and delivery terms:

• The shipments are made though FedEx, TNT or others. We can use also your FedEx, DHL or TNT account.
• The shipping costs depend on your country.
• We order every Friday. We receive the products the following week and ship them to you immediately in that same week.

Any Questions?

• Costa Stefanidis (costa@gentaur.com), Lieven Gevaert (lieven@gentaur.com) for the commercial and marketing departments (tel: + 32 16 589045).
• Elizabet Arslan(ea@gentaur.com), Caroline Gautier (account@gentaur.com) for the accounting department (tel: +32 16 589045).
• Harm Robberechts(support@gentaur.com), Annick Verdeyen (call@gentaur.com) for the logistics department.
• Technical questions Jacub Wudarski (info@gentaur.biz)
• Other questions: info@gentaur.com (tel: +32 16589045).
• Stelvio Addonizio (labo@gentaur.com) for antibodies production.